Frequently Asked Questions - General

You must have Flash loaded to watch the games. If your cell phone does not have Flash, then you definitely cannot watch it. Since the files are so large, your instant viewing experience may be a little choppy if your internet signal is not strong or you have an older computer. In that case, it is recommended that you download the files and burn a DVD for optimum viewing experience.

Try to watch sample video online HERE. If you are unable to watch it, you will not be able to view purchased games. Flash is required and it is available at http://get.adobe.com/flashplayer/

Yes, if you want PAL format, purchase the DVD to be mailed and indicate in the notes that you want PAL format.

Yes, video format is NTFS which is the US format.

Yes, it is very different. We spent months putting our own download system in place and testing it extensively. All you need to do is begin the download, click “save this file” and walk away. Once the download is done, save it to your desktop and you can watch it or burn it to a DVD to watch on your TV.

Game downloads to your computer will take 1-3 hours depending on the speed of your internet connection. With DSL, download time for 1 game is about 75 minutes.

Yes, video commentary is in English. These are not reprints of European TV coverage.

If you are not comfortable with a computer, have an older system or dial up internet connection, purchase the DVD to be mailed or have someone else download and burn them for you.